How can we help you?

We regard the current value to be the original recommended retail price for the year and model of your bicycle and any upgraded components such as wheels, groupsets, seat posts, etc. If you are insuring a second-hand bicycle or upgraded components or your bicycle or components were purchased as new by you but not insured within a year of the purchase date, we regard the current value to be the recommended retail price of the bicycle or components when new reduced by 10% per full year up to the date of policy inception. We will not apply any further depreciation after the inception of your policy. If you underinsure your bicycle we may reduce your claim payment.

‍

You may have some cover under your home and contents policy, but often there are limitations to the value and what is covered. With Sundays Insurance you can rest assured that your policy has been designed by cyclists with fellow cyclists in mind.

‍

Absolutely. Click here, get a quote, enter your payment details and your insurance certificate will be emailed right away.

You must be aged between 18 and 85, be the named policyholder and be residing in Australia at the time of purchasing a Sundays Insurance policy.

Sundays Insurance is promoted, distributed and administered by Velosure Pty Ltd acting as an agent of Hollard trading as Sundays Insurance. Sundays Insurance specialises in cyclist specific insurance across the world.

When developing our product, we establish a criteria to ensure that we create a viable product which meets the needs of our customers. This criteria includes:

• Your location
• Value of the bike
• Claims history

When we decline to offer you insurance, it’s because the information you have provided to us does not match our criteria. We will always provide you with the reasons why we have declined to provide you with insurance, so you understand our decision. We will also provide you with information about where you can go to find other insurers that offer products similar to ours and that may be better suited to your needs. At any stage, you can contact us with any questions you may have about our decision. If you are not satisfied with our decision, you may also make a complaint, please refer to our Complaints Handing Process.

Bicycle Insurance PDS  |  Cyclist Insurance PDS Please feel free to contact us on 02 8074 7882 if you have any further questions or even if you just want to chat about bikes, our team of experienced cyclists will be happy to assist.

To make it easy, we have put together an approved locks list detailing specific examples of locks that would be approved and a minimum requirement when securing your bicycle to an immovable object. Please know, this list is not exhaustive. We require a minimum of a keyed armour padded cable or D-lock. If you have a lock that isn’t on our approved locks list, please feel free to send through the model number or images and we would be more than happy to review this for you.

Yes, any damage caused to your Bicycle is covered, as listed on your Insurance Certificate.

We give you the option to insure your accessories. Just remember to list these on your policy when taking out cover online or call us on 02 8074 7882 and we’ll happily add these for you straight away. Easy.

‍

It sure is. You are also covered when you race in any amateur mass participation events and have the freedom to travel all over the world with your bicycle for up to 90 days.

‍

Yes. Racing comes as standard with our Bicycle cover giving you the flexibility to take part in any amateur mass participation events such as races, sportives, charity rides and triathlons. Please note, we are unable to extend cover for professional or sponsored riders. Always refer to the PDS for contractual definitions.

We all love to travel with our bikes, which is why we include Worldwide cover as standard with our Bicycle policy. Worldwide cover gives you the flexibility to travel all over the world with your bicycle for up to 90 days.

Unfortunately not. Please refer to the PDS for contractual definitions.

Accidental Damage and Theft – $300

Worldwide Travel – Accidental Damage and Theft – $600

Each rider’s needs are unique and each bike is different. It is important that you consider your situation and needs. We have coverage options for both the rider and bike to choose from. Please drop us a line if you have any additional questions.

‍

Unfortunately not, we cover your insured bicycle whilst on the bike rack, but not the bike rack itself. Check with your vehicle insurance, it is typically provided there.

You can lodge a claim directly online https://sundaysinsurance.com.au/claims, via email at [email protected] or call us on 02 8074 7882. Please attempt to contact us within 30 days of loss event.

If you are making a claim it is vital that we have this information, which is why we ask for it when you take out a policy. Without proof of ownership, we may not be able to pay a claim. Please refer to the PDS for further details.

The cost of a policy depends on a number of factors including the value you provide for your bike, bike type and address it is stored. The easiest way to take out a policy is to get a quick quote on our web site or call one of our sales team on 02 8074 7882.