The locks Sundays currently approve are selected keyed D-locks, Folding locks and Chain locks less than 2 years old at policy inception.
If you are unsure if your lock is approved, please send us an email with the lock's brand, model and value (if possible a purchase receipt or photo) and we can let you know if it is approved.
Please ensure that you lock your bike correctly by securing the frame to an immovable object with an approved lock.
Two locks through each wheel and frame to an immovable object.
Secure the approved lock through the frame and both wheels to an immovable object.
The D-lock is only securing the wheel. The bike frame must be secured to an immovable object.
The D-Lock attached to the immovable object, with only the accessory cable securing the bike.
When it comes to talking bikes, you’ll find us friendlier and chattier than a Sunday club ride, and we are committed to keeping you moving.
Call customer serviceOur office hours are Monday to Friday
8:30 am - 7:00 pm AEST
If you're inquiring about a claim or have a general question or concern, feel free to email us here.
