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Top FAQ's
General
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Liability and Personal injury cover
Bicycle Cover
E-Bike Insurance
Submit a claim
We understand that it can be very stressful if you need to make a claim. Our claims team are here to help guide you through the process and assist you when you need it most.
Your Details
Policy Number
*
Name of Insured Person
*
Surname of Insured Person
*
Postcode
*
Preferred Contact Number
*
Email
*
Preferred Method of Contact
*
Please Select
Email
Phone
Incident Details
Type of Incident
*
Please Select
My bike got stolen
I had a crash
A third party was involved
I got injured
Bike Make and Model
*
Bike Serial Number
*
Date and Time of Incident
*
Please Select*
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00:30
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Where did the incident occur?
*
Please describe what happened. How did the incident occur?
*
Where is the bike now?
Supporting Evidence
Please upload any appropriate photographs, documents or any other evidence which may be relevant to your claim. For example, any evidence of injuries sustained, damage to your bicycle, damage to any locks or forced entry, witness statements, etc.
Only PNG and JPEG files no larger than 20MB are allowed.
Please briefly describe the evidence attached above.
Witness Information
Witness Name
Witness Contact Number
Police Report
Police Station
Police Report Number
Date and Time Reported
Please Select
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00:30
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24:00
Other Insurance
Do you have other insurance like Home and Contents?
*
Please Select
Yes
No
Declaration
I hereby certify that the information given in the form is truthful, accurate and complete. No information likely to affect this claim has been withheld. I understand that this claim may be refused if information is untrue, inaccurate and concealed.
I hereby provide authorisation to share, or obtain from other insurers or any insurance reference bureau, any information relevant to this claim or any other claim made by me on any insurance policy held by me.
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