What value should I insure my bicycle for?
For bicycles purchased new and less than 2 years old, we suggest insuring your bicycle at the recommended retail price. For bicycles older than 2 years or purchased second hand, the total bike value should be reflective of the depreciated value, starting from the original date of purchase. We apply 20% for the first year and then a further 10% for each subsequent year thereafter.
What type of bike lock do I need?
To make it easy, we have put together an approved locks list detailing specific examples of locks that would be approved and a minimum requirement when securing your bicycle to an immovable object. Please know, this list is not exhaustive. We require a minimum of a keyed armour padded cable or D-lock. If you have a lock that isn’t on our approved locks list, please feel free to send through the model number or images and we would be more than happy to review this for you.
Do I have to provide proof of ownership for my bicycle?
If you are making a claim it is vital that we have this information, which is why we ask for it when you take out a policy. Without proof of ownership, we may not be able to pay a claim. Please refer to the PDS for further details.
Are my bike accessories or additional wheels covered?
We give you the option to insure your accessories. Just remember to list these on your policy when taking out cover online or call us on 02 8074 7882 and we’ll happily add these for you straight away. Easy.
If I have an accident, is my bike covered if it gets damaged?
It sure is. You are also covered when you race in any amateur mass participation events and have the freedom to travel all over the world with your bicycle for up to 90 days.
Am I covered for racing?
Yes. Racing comes as standard with our Bicycle cover giving you the flexibility to take part in any amateur mass participation events such as races, sportives, charity rides and triathlons. Please note, we are unable to extend cover for professional or sponsored riders. Always refer to the PDS for contractual definitions.
Why choose Sundays if my bike’s covered under my home and contents?
You may have some cover under your home and contents policy, but often there are limitations to the value and what is covered. With Sundays Insurance you can rest assured that your policy has been designed by cyclists with fellow cyclists in mind.
Is my bicycle covered if I travel overseas?
We all love to travel with our bikes, which is why we include Worldwide cover as standard with our Bicycle policy. Worldwide cover gives you the flexibility to travel all over the world with your bicycle for up to 90 days.
Is my bike covered whilst on a roof rack?
Yes, any damage caused to your Bicycle is covered, as listed on your Insurance Certificate.
Do you insure professional cyclists or couriers?
Unfortunately not. Please refer to the PDS for contractual definitions.
How much will a policy cost me?
The cost of a policy depends on a number of factors including the value you provide for your bike, bike type and address it is stored. The easiest way to take out a policy is to get a quick quote on our web site or call one of our sales team on 02 8074 7882.
Is there an excess to pay?
Accidental Damage and Theft – $300 Worldwide Travel – Accidental Damage and Theft – $600 Third Party Property Damage and Bodily Injury: $1,000
What level of cover do I need?
Each rider’s needs are unique and each bike is different. It is important that you consider your situation and needs. We have coverage options for both the rider and bike to choose from. Please drop us a line if you have any additional questions.
Will you cover damage to my bike rack?
Unfortunately not, we cover your insured bicycle whilst on the bike rack, but not the bike rack itself. Check with your vehicle insurance, it is typically provided there.
Can I purchase the policy online?
Absolutely. Click here, get a quote, enter your payment details and your insurance certificate will be emailed right away.
How do I make a claim?
I am 14, can I get insurance?
You must be aged between 18 and 85, be the named policyholder and be residing in Australia at the time of purchasing a Sundays Insurance policy.
Who is Sundays Insurance?
Sundays Insurance is promoted, distributed and administered by Velosure Pty Ltd acting as an Authorised Representative of Hollard trading as Sundays Insurance. Sundays Insurance specialises in cyclist specific insurance across the world.
Why have you declined to offer me insurance?
When developing our product, we establish a criteria to ensure that we create a viable product which meets the needs of our customers. This criteria includes:
- Your location
- Value of the bike
- Claims history
When we decline to offer you insurance, it’s because the information you have provided to us does not match our criteria. We will always provide you with the reasons why we have declined to provide you with insurance, so you understand our decision. We will also provide you with information about where you can go to find other insurers that offer products similar to ours and that may be better suited to your needs. At any stage, you can contact us with any questions you may have about our decision. If you are not satisfied with our decision, you may also make a complaint, please refer to our Complaints Handing Process.
Product Disclosure Statement (PDS)?
Bicycle Insurance PDS | Cyclist Insurance PDS Please feel free to contact us on 02 8074 7882 if you have any further questions or even if you just want to chat about bikes, our team of experienced cyclists will be happy to assist.
Can I pay monthly?
To make it as easy as possible for you, our policies can be paid monthly at no additional cost, no refunds on monthly collections.
How do I make changes to my policy?
Easy! Give us a call at 02 8074 7882. Available Monday to Friday, 8:30am – 5pm.
What happens at the end of my 12 month policy period?
Your policy will automatically renew to ensure you aren’t left with any gaps in your coverage and so you don’t ride unprotected. We will email you with at least 2 weeks notice and then provide you with a further 14 day cooling off period at the beginning of the next period of insurance. If you decide that you do not wish to continue, you can just send us an email.
Liability and Personal injury cover
Do you offer liability coverage?
Our Cyclist Insurance Policy includes liability protection for up to $20,000,000. This includes liability should you cause damage to another person or their property whilst riding your bicycle.
Will you cover my medical expenses if I get hurt in a cycling accident?
Our Bicycle Insurance policy will reimburse you for up to $1000 in non-Medicare related expenses if you are injured while riding your insured bike.
My bike is worth $10,000, can I get insurance?
With Sundays Insurance, you have the option to insure your bicycle up to its market value and be covered new for old for the first two years since having purchased the bicycle new. Limited by the sum insured you nominate. See PDS for Security conditions and exclusions.
Is my bike covered if it is stolen from the coffee shop after my ride?
Sundays Bicycle Insurance policy covers your bike for theft even when away from your home. Please know, it must be in your direct line of sight and less than five metres away. Beyond this, it must be secured to an immovable object with an approved bicycle lock.
What if my bike is not new, is it worth insuring?
Even if it isn’t new we can still insure your bike. Replacing a broken or stolen bike can still be very expensive even if it is a couple of years old. The policy specifically defines depreciation, 20% for the first year and 10% for each subsequent year from the original date of purchase. Applied to the RRP at time of purchase.
Is my bike covered if it is on the car bike rack and I am rear ended?
Yes, the bike is covered.
What if I get hit by a car?
In the unfortunate event that you are hit by a car, your bike would be covered under our Bicycle Insurance policy. Irrespective of if the driver is insured or not. We do advise that you attempt to obtain the drivers details.
Do I get a discount if I insure more than 1 bicycle?
Great news! We do offer a multi-bike discount. Just start the quote process and your premium will reduce automatically.
What happens if I buy a new bike?
Whether you’re replacing your current bicycle or adding an additional bike to your collection, if you are adding it less than 30 days from the date of purchase, all we need is your purchase receipt to prove condition and ownership. Beyond 30 days this can be done simply with clear high-resolution photos. Simply call us for a quote to add additional bikes.
Can I insure my bike for just the racing season?
Sundays Insurance policies are 12-month domestic policies with the option to pay on a monthly basis. Keep in mind you can cancel your policy at any point with refunds available for policies that have been paid annually.
Does Sundays Insurance offer trip or travel insurance?
No. Sundays Insurance offers an annual policy that covers your bike in Australia and for international trips no greater than 90 days during the policy period.
Am I covered for bike trips within Australia?
For sure, Sundays Insurance automatically covers you for travel within Australia.
Are my accessories or additional wheels covered if I loan them to a friend?
No. Once your wheels or accessories are on another bike they are no longer part of your insured bike and no longer covered by your bike insurance. If you hold a policy for both bikes then no problem.
Can I choose the bike shop to replace or repair my bicycle?
Yes. You can nominate a bike shop of your choice, however we do retain the right to take the work to a bike shop of our choice.
What do you consider as accidental damage?
Accidental damage is damage caused to your bicycle, components or accessories arising from an unforeseen incident that happens unexpectedly and unintentionally resulting in damage or injury that happens during the period of insurance.
Is my bicycle covered whilst on a plane?
Your bicycle will be covered in transit only if your bicycle and/or Accessories are securely packed in an appropriate bike case or box.
Do you cover e-bikes?
We sure do. We cover e-bikes the same way we cover any other bicycle. Please make sure that you let us know by selecting the electric-bike option when prompted in the quote process.
Do you cover batteries?
We cover batteries for your electric bike when they are damaged in an accident or as result of loss due to an approved theft claim.